Service Dashboard
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User
User
Overview
Welcome back.
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My Tickets
0
Waiting for Parts
0
Pending
0
Ready for Pickup
0
Total Active
Active Repair Queue
| Ticket ID | Device Info | Customer | Warranty | Status | Assignee |
|---|
Page Name
Module Under Construction
This feature is scheduled to be completed later.
Samsung Stock Order
Order Date:
Parts Forecast
Based on 6-month order history
| Item No | Description | Monthly Avg | BC Stock | Samsung Stock | In Transit | Proposal Qty | |
|---|---|---|---|---|---|---|---|
| Click Samsung Orders to load forecast... | |||||||
Shipments
Ready for Delivery
PS customers · Repair Finished
0 selected
| Ticket ID | Customer | Location | Model | IMEI | ||
|---|---|---|---|---|---|---|
| Loading... | ||||||
Incoming Items
Status: Registered
0 selected
| Ticket ID | Customer | Model | IMEI | |
|---|---|---|---|---|
| Loading... | ||||
Delivery Receipt
Senda með Póstinum
Sendingar staða
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Direct Sales
| Image | Item Details | Stock Loc * | Stock / Shelf | Price (kr.) | Qty | Total |
|---|
Cart Subtotal: 0 kr.
Total Discount: -0 kr.
VAT (24%): 0 kr.
Total to Pay: 0 kr.
Settings
System Users
| User | Role | BP Number | Actions |
|---|
Active Goliat Customers
| No | Name | Type | Template | Actions |
|---|
Messaging Templates
Select a template type above to configure messaging.
Available Tags
{{contact_name}}
{{customer_name}}
{{model_number}}
{{imei}}
{{serial}}
{{ticket_id}}
{{ticket_link}}
{{status}}
{{pending_reason}}
Ticket:
Product Info
Edit InfoDescription:
Model nr:
IMEI:
Serial:
Warranty:
Date sold:
Activation:
Customer:
Location:
Contact Name:
Contact ID:
Phone:
Email:
Data recovery:
Security:
QC / SAW Status
IQC: TBD
OQC: TBD
GDR: TBD
Fenrir: TBD
Active SAW Requests
No active SAW found.
SO Info
Edit Samsung SOStatus:
SO Number:
wtyException:
WtyClaim:
Repeat Claim:
Cond. Code:
Defect Code:
Symptom Code:
Repair Code:
Labor Type:
Engineer:
Repair Desc:
Parts/Acc
Edit PartsTBD
Billing Info
Invoice Number:
Invoice Amount: kr.
Samsung Inv nr:
Sales order nr:
Póstur tracking:
Billing Total (Incl. VAT)
0 kr.
Repair Status
Ticket
Comments
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